Terms & Refund Policy

J & C Wedding Deco · Alpha Castle Management Co. Limited

1. A 50% non-refundable deposit locks the event date. The remaining 50% is due 30 days before the event.
2. No refunds for cancellation, postponement or venue changes.
3. One postponement may be requested at least 60 days before the original date, subject to availability. The deposit may transfer once.
4. Materials may be substituted with alternatives of equivalent value.
5. The client is responsible for venue access, approvals and fees.
6. The client is liable for damage or loss of rental items.
7. In force majeure events, rescheduling efforts will be made; payments remain non-refundable.
8. Liability is capped at the amounts paid.
9. Photography may be used for our portfolio unless the client opts out in writing.
10. These terms are governed by HKSAR law.